Posted by & filed under Artificial intelligence.

WestJet CEO Ed Sims said he’d like to create a “virtual concierge service” similar to Amazon Alexa or Google Home.

Canada’s two largest airlines say artificial intelligence can be a game-changer for aviation by helping to boost revenues, pare costs and provide passengers with a more personalized travel experience.

Air Canada and WestJet are joining airlines around the world by spending undisclosed amounts of money on AI in an effort to harness technology that promises revolutionary advantages for both carriers and passengers.

Source: Toronto Star

Date: May 3rd, 2018

Link: https://www.thestar.com/business/tech_news/2018/04/30/canadian-airlines-get-on-board-with-artificial-intelligence-quest.html

Discussion

1) What sorts of things in the airline industry might benefit from the use of AI?

2) Are there any industries where AI is just not going to add value?

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