Posted by & filed under business models, national culture, technology.

Description: The technology-driven Japanese culture has taken an interesting turn in which sushi restaurants are no longer requiring wait staff. No human contact and prizes to be won; lunch will never be the same!

Source: Mashable

Date: October 18, 2013


Usually, when entering a restaurant — even a sushi boat restaurant — you’re greeted by a waiter. The friendly server takes your order, brings you your food and disposes of the dirty dishes post-meal. This Tokyo sushi restaurant, however, has none of those amenities. Instead, everything is done automatically, using high-speed conveyor belts. Watch Video.

Questions for discussion:

1. Do you like the idea of dining without being dependent on a server? Or do you prefer the full-service approach?

2. Do you believe this trend will eventually become the norm and make its way to North America?

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