Posted by & filed under Business Intelligence, Sentiment Analysis.

Description: MOBI is part of an emerging technology that can tell a company almost instantaneously how people are feeling about a particular business, executive, product, stock, or advertising campaign

Source: Businessweek.com

Date: March 1, 2011

Automated sentiment analysis is an emerging field that overlaps with many others such as business intelligence, customer service, and brand reputation management, and the market is hard to measure. Many types of sentiment software use a technology known as text analytics, which extracts insight from text, such as in social media, news articles, or internal documents and databases. The market for text analytics alone may rise to $978 million in 2014 from $499 million in 2011, according to an October 2009 report by Forrester Research (FORR).

The technology makes it possible for nearly anyone to analyze consumer feelings without having any inside knowledge of the company. For example, WiseWindow looks at certain industries such as the airline industry. The company has been able to determine that a new Southwest Airlines (LUV) ad campaign that touts a frequent-flier program isn’t as popular as a previous one, says WiseWindow Chief Executive Officer Sid Mohasseb. The previous “Bags Fly Free” campaign emphasized that, unlike rivals, Southwest doesn’t charge for checked baggage. “They’re losing market share of opinion,” he says. Mohasseb declined to say which airlines, if any, are his clients. Southwest declined to comment.  Read rest of story

Questions for discussion:

  • What is “sentiment analysis” and how can a business benfit by using it?
  • Are there any downsides to using this form of Business Intelligence?

Posted by & filed under Copyright, digital divide, Digital Policy, e-payment, Ecommerce, industry analysis, iPad, M-commerce, revenue model.

Description: The publishing industry has not been having fun in the last few years. Newspapers, magazines and books were hurt by competition from the Internet and the changes caused by consumers choosing digital content rather than traditional ink on paper.

Source: Globe&Mail.com

Date: Feb 25, 2011

Will Apple or Google (or someone else) end up “winning the subscription war?” I don’t have a clue, and I don’t think it actually matters to publishers … they will probably end up having to deal with both.

I am very sure that for publishers to talk about their business model and how it is threatened by these new deals is the wrong way to go. Readers don’t understand how the business model is changing. And even if they did, they wouldn’t care. They want to read great content, and they want to do so in the easiest way possible.

The publishing industry has had to deal with distributors before – some of whom took a more than 30 per cent cut. If buying becomes very easy, then we can expect sales of books, newspapers and magazines to rise, not fall.  Read rest of story

Questions for discussion:

  • Explain what you see as the new business model for publishers?
  • Do you feel that this industry can change from a downward trend into a growing industry?
  • What are the biggest challenges in implementing and adopting this new business model in the publishing industry?

Posted by & filed under Cloud Computing, Social Media.

Description:LinkedIn, an online social networking site aimed at professionals.

Source:CNN.com

Date: Feb 26, 2011

Questions for discussion:

  • What are the benefits of using LinkedIn?
  • Could theses benefits be relized by students trying to break into the workforce?
  • What are the downsides of uning a social network like linkedIn?

Posted by & filed under Business Intelligence, Cloud Computing, Digital Policy, Ecommerce, healthcare, Human Resources, System development.

Description: The goal is to improve health care and to reduce its long-term expense by moving the doctors and hospitals from ink and paper into the computer age — through a shift to digital patient records.

Source: NYTimes.com

Date: Feb 26, 2011

The long-range vision is that computerized patient data is a step toward what health care specialists call a “learning health system.” That means data across populations of patients can be analyzed to find what treatments are most effective or to get early warnings on dangerous drug interactions.

“Islands” of such learning networks already exist, notes Charles P. Friedman, chief scientist in the federal health information technology office. By mining its patient data, Kaiser, for example, was first to identify a link between the pain-relief drug Vioxx and a higher risk of heart failure, well before Merck pulled the drug off the market in 2004.

Yet the road to a national computer-enabled learning system, specialists agree, promises to be long. A major obstacle is that so many doctors, especially in small practices, are leery of technology they see as needlessly hard to use and time-consuming. “Doctors don’t want to become clerks,” says Dr. Isaac Kohane, a health technology specialist at the Harvard Medical School. Read rest of story

Questions for discussion:

  • What are the benefits of digitizing medical records ?
  • Could theses benefits be relized in Canada’s versin of health care?
  • Why hasn’t the medical industry moved to this digitized model of helath care before now?

Posted by & filed under Apple, iPad, online education, wireless networks.

Description: The main benefit of the iPad is portability and convenience, he says. “This is something I can easily pack, which doesn’t apply to textbooks.” It also helps with organisation. “I have stacks of material that fill up my entire small desk . . . I’m not even halfway through [the programme] and I’m drowning in text books.”

Source: GlobeandMail.com

Date: Feb 16, 2011

Research on just how tablet devices change behaviour is already under way through trials at Wharton, where professors on the undergraduate programme and the MBA are using iPads in the classroom. One of the more interesting issues, says Deirdre Woods, associate dean and chief information officer at Wharton, is that when students use an iPad it is a “lean back” device, rather than a PC which is a “lean forward” one. “It makes a real difference to how you work.”  Read rest of story

Questions for discussion:

  • What are the benifits for students of using the ipad in thier classroom experience?
  • What are the downsides of using the ipad in a classroom experience?
  • Would you like to see the University adopt this ipad adoption for your studies? Why

Posted by & filed under Cloud Computing, Cyberforensics, IS ethics, Privacy, Security, WI-Fi, wireless networks.

Description: Until recently, only determined and knowledgeable hackers with fancy tools and lots of time on their hands could spy while you used your laptop or smartphone at Wi-Fi hot spots.

Source: NYTimes.com

Date: Feb 17, 201

You may think the only people capable of snooping on your Internet activity are government intelligence agents or possibly a talented teenage hacker holed up in his parents’ basement. But some simple software lets just about anyone sitting next to you at your local coffee shop watch you browse the Web and even assume your identity online.  Read rest of story

Questions for discussion:

  • “It points out the lack of end-to-end encryption.”  What does this statement describe?
  • Why are web sites Web sites  not encrypting all communication?
  • Is Eric Butler, a freelance software developer in Seattle who created the program doing the industry a favor or is he malicious in his intent?

Posted by & filed under Artificial intelligence, Business Intelligence, Functional Information Systems, System development.

Description: Watching these “Jeopardy!” episodes, I thought of one of cinema’s most devilish control freaks, HAL the computer from the sci-fi masterpiece, “2001: A Space Odyssey.” I wondered what Watson, seemingly so genial as he played the game, would have said had someone ordered him to “open the pod bay doors.”

Source: CNN.com

Date: Feb 17, 201

Note to self: Never play “Jeopardy!” with a supercomputer.

That’s a useful lesson for me or any mortal who has followed the Man vs. Machine faceoff this week on the popular trivia game show, where on Wednesday the second of two exhibition matches sealed the deal: Watson, the IBM-created megabrain, officially buried his flesh-and-blood opponents, veteran “Jeopardy!” champs Ken Jennings and Brad Rutter.

Watson’s winning score was $41,413 for the day ($77,147 for both games), while Jennings notched $19,200 ($24,000 overall) and Rutter reached $11,200 ($21,600 overall).
For crushing his rivals, Watson gets a total prize of $1 million, which IBM has said will go to the charities World Vision and World Community Grid.

The vanquished Jennings and Rutter get $300,000 and $200,000, respectively, half of which each said they would be donating to charities.  Read rest of story

Questions for discussion:

  • Watson, as IBM has dubbed the program, represents a breakthrough in the ability of computers to understand human language and scour massive databases to supply the most likely answer to questions — what applications can you forsee for this technology?

Posted by & filed under Digital Policy, Google, industry analysis, telecomunications.

Description: Who could have guessed that 4.3 billion Internet connections wouldn’t be enough?

Source: Globeandmail.com

Date: Feb 15 , 2011

In 1976, Cerf and his colleagues in the R&D office of the Defense Department had to make a judgment call: how much network address space should they allocate to an experiment connecting computers in an advanced data network?

They debated the question for more than a year. Finally, with a deadline looming, Cerf decided on a number – 4.3 billion separate network addresses, each one representing a connected device – that seemed to provide more room to grow than his experiment would ever require; far more, in fact, than he could ever imagine needing. And so he was comfortable rejecting the even larger number of addresses that some on his team had argued for. Click here for rest of story

Questions for discussion:

  • What is Internet Protocol version 6?
  • Is the industry ready for this major change?
  • What problems do you forsee happening as a result of  implementing Protocol version 6?

Posted by & filed under Apple, business models, Cloud Computing, e-payment, Ecommerce, industry analysis, iPad, revenue model, telecomunications.

Description: Paying for your morning coffee and newspaper by swiping your mobile phone instead of fumbling for cash or debit card could be just around the corner.

Source: Globeandmail.com

Date: Feb 15 , 2011


Apple Inc. is launching a long-awaited subscription service for magazines, newspapers, videos and music bought through its iTunes App Store.

The plan calls for publishers to set the price and length of subscription, marking a break from the previous practice of “newsstand sales” under which each issue of a magazine, for instance, would be bought separately. Click here for rest of story

Questions for discussion:

  • The revenue model of subscriptions on the internet is not a new concept.  Why has this business model not been met with great success in the e-commerce world.
  • Do you think that apple can make this businesss model succeed when so many others have failed? Why or Why not?
  • Does this business model appeal to you personally?

Posted by & filed under Digital Policy, e-payment, Ecommerce, M-commerce, WI-Fi.

Description: Paying for your morning coffee and newspaper by swiping your mobile phone instead of fumbling for cash or debit card could be just around the corner.

Source: Globeandmail.com

Date: Feb 14 , 2011

The telecom companies have suffered for years from the “dumb-pipe” phenomenon whereby operators spend billions building the networks on which data travels, only to watch Google and Apple pocket the profits as smartphone and tablet computer users download millions of applications and ring up transactions.
Eye-watering amounts of money are at stake in this new market – it is estimated at $1.13-trillion (U.S.) globally by IE Market Research. One in every six phones will be equipped with the new technology by 2014, according to Jupiter Research.
But to succeed, the telecoms operators will also have to take on credit card giants Visa and MasterCard, who are pushing the technology hard as a way to boost transactions and fees.  Click here for rest of story

Questions for discussion:

  • Why do the Telco’s want to be involved in the mobile payment market?
  • What strengths to Telco’s bring to the table in this market?
  • What weaknesses to Telco’s bring to the table in this market that would preclude them from dominating this growing market?