Description: It’s common knowledge that training is a key reason why large-scale ERP implementations fail. Knowing the symptoms of insufficient planning, execution or poor training delivery is the first step to diagnosing the greater problem
Date: Oct 29, 2010
When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training leads, etc.) what they are experiencing. Then they poke into a few areas looking for pain points and performance issues. They run a few tests to see if the surface symptoms match the deeper issues, and go further to uncover underlying training issues that might not yet have appeared as symptoms to the naked eye. Click here for rest of story
Questions for discussion:
- Why should you get a third-party review of the ERP training plan and process?
- Why is training a disappearing resource in ERP implementation?
- How would you consult your organization in relation to having a successful ERP implementation?